Dancing Moose Montessori School

Frequently asked questions

If you can't find the question you have, feel free to reach out to us and we'll be happy to help you out!

Can I have multiple children to one account?
No. Each child will be set up with their own username and password. You can do it all with one parent email address.
Is there an accompanying app?
No.
What are the ages this is designed for?
This system has been designed for our Toddler - 2nd Grade Friends. Some of the content may be a little tricky for our toddler friends and will require assistance.
Does this system replace on-site preschool?
This is a great at-home substitute for preschool. There is no great replacement for that 1:1 interaction with a teacher and peers in the classroom.
Am I able to cancel if I feel this isn’t our best fit?
Yes. You are able to go into your account and choose the cancellation option.
Am I able to upgrade or downgrade my subscription?
Yes.
Are there materials needed each week?
Yes, There will be an option to view materials for the past, current, and next week.
How do I contact my child’s teacher?
If you are subscribed for a level that allows 1:1 time with a teacher you will be connected with them through an app called ClassDojo. It is through this app that you will be able to communicate any questions, needs, or concerns for your child with your assigned teacher.
Do I need to participate in all content supplied throughout each day?
No. The content is set up for families to click through and move through the day at their convenience. You choose what works best for you and your child to participate in.
If I choose not to use all of the content will I be refunded for what I didn’t use?
No. You will be charged monthly for the level you subscribed for. If you feel it is best to downgrade your subscription to meet your needs you are able to do that.
Who do I contact if I am having technical issues?
Email our Remote Learning team at [email protected]
What is the approximate prep time for each week?
That is dependent on the activities you choose to participate in.